Our cancellation policy is as below:

Permanent Bookings – 1 weeks’ notice is required to cancel your permanent booking pattern. Individual bookings cannot be cancelled or swapped. If your child cannot attend their permanent booking, they will be marked as absent and the fee will still apply.

Casual Bookings – 1 day’s notice is required to cancel casual bookings. Please note our office hours are from 9:00am to 5:00pm. If you need to cancel a casual BSC booking, please cancel within the office hours the day before.

If you do not comply with our cancellation policy, your child will be marked as absent and the fee will still apply.